408-320-0450 info@jt-solution.com
Helpdesk Services

Helpdesk Services

Printer issues, Outlook issues, Windows updates, viruses, or maybe you just want to change a setting but don’t know how. You name it and we can help you with it.

Our friendly and courteous technicians are just a call or an email away. Our helpdesk services can remotely assist you with your issues to help get you back to work. Our screen sharing technology makes it easy for us to assist you with the problem by seeing it firsthand. This greatly improves our ability to help you so you don’t have to waste time trying to explain the issue. After all, your time is valuable.


Helpdesk Services includes:

  • Knowledgeable, certified, US-based in-house staff
  • 24×7 coverage capability
  • Online live support chat capabilities
  • Complete trouble ticket tracking and reporting solution
  • On-site escalation support available


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